Last updated: {{01-10-2026}}

These Terms & Conditions apply to all sales of computers, accessories, and related services provided by PHELETON.

By purchasing from us, the customer (“Buyer”) agrees to the following terms.

All products sold are:

• New or factory-certified (as stated at time of sale)
   
• Inspected, tested, and configured prior to delivery
   
• Sold with specifications listed on the invoice or product description
   

Minor cosmetic variations may occur and do not affect functionality.

• All prices are listed in U.S. dollars
   
• Payment is due in full prior to delivery unless otherwise agreed in writing
   
• Accepted payment methods include cash, electronic transfer, or approved invoicing
   
• All sales are final except as outlined in the Warranty & Returns section
   

• Local pickup and local delivery options may be available
   
• Delivery times are estimates and not guaranteed
   
• Risk of loss transfers to Buyer upon delivery or pickup confirmation
   

White-glove delivery and setup services are optional add-ons and must be purchased separately.

Local Support means:

• Direct access to a local point of contact for support requests
   
• Assistance with initial setup, configuration, and basic troubleshooting
   
• Coordination of warranty claims and replacements
   
• Local unit swap in qualifying cases (see Warranty section)
   

Local support does not include:

• 24/7 IT helpdesk services
   
• Software development or advanced IT consulting
   
• Support for third-party software beyond basic configuration
   

All laptops include a 1-year limited hardware warranty covering manufacturer defects under normal use.

The warranty does not cover:

• Physical damage
   
• Liquid damage
   
• Misuse, abuse, or unauthorized modifications
   
• Software issues caused by third-party installations
   

• Dead on Arrival (DOA): Issues reported within 7 days of delivery may qualify for a local replacement at our discretion
   
• Early failure: Issues reported within 30 days may qualify for repair or replacement after evaluation
   

Replacement units are subject to availability.

Extended warranties, if purchased, extend coverage duration only and follow the same terms and limitations as the standard warranty.

Due to the nature of electronics sales:

• All sales are final
   
• No refunds for buyer’s remorse or compatibility issues
   
• Approved replacements or repairs are the sole remedy under warranty
   

• Buyer is responsible for backing up all data
   
• Seller is not responsible for data loss under any circumstances
   
• Software licenses and usage remain subject to their respective publishers’ terms
   

To the maximum extent permitted by law:

• Seller is not liable for indirect, incidental, or consequential damages
   
• Liability is limited to the purchase price of the product sold
   
• Seller is not responsible for business interruption or loss of profits
   

• Volume pricing may be offered at Seller’s discretion
   
• Business orders may require written confirmation and extended lead times
   
• Customized or bulk orders are non-cancelable once production or sourcing begins
   

These Terms & Conditions are governed by the laws of the State of {{Your State}}.

Purchase, pickup, delivery, or use of any product constitutes acceptance of these Terms & Conditions.